@article {1971751,
	title = {Explaining emotional labor{\textquoteright}s relationships with emotional exhaustion and life satisfaction: Moderating role of perceived autonomy},
	journal = {Universitas Psychologica},
	volume = {12},
	year = {2013},
	month = {2013},
	pages = {347-356},
	keywords = {Management, OSU-Cascades},
	author = {Gopalan,N. and Howes,Satoris and Leiva,P. I.}
}