@article {1973496,
	title = {Do I Really Have To? User Acceptance of Mandated Technology},
	journal = {European Journal of Information Systems},
	volume = {11},
	year = {2002},
	month = {2002},
	pages = {283-295},
	keywords = {Marketing},
	author = {Brown,S. A. and Massey,A. P. and Montoya,Mitzi and Burkman,J. R.}
}