@article {1973406,
	title = {The effects of process orientations on collaboration technology use and outcomes in product development},
	journal = {Journal of Management Information Systems},
	volume = {34},
	year = {2017},
	month = {2017},
	pages = {520-559},
	keywords = {Marketing},
	author = {Montoya,Mitzi and Bala,Hillol and Massey,Anne P}
}
@article {1973411,
	title = {The Impact of Product Portfolio Strategy on Financial Performance: The Roles of Product Development and Market Entry Decisions},
	journal = {Journal of Product Innovation Management},
	volume = {31},
	year = {2014},
	month = {2014},
	pages = {516-534},
	keywords = {Marketing},
	author = {Kang,W. and Montoya,Mitzi}
}
@article {1973416,
	title = {Antecedents and Consequences of Creativity in Product Innovation Teams},
	journal = {Journal of Product Innovation Management},
	volume = {30},
	year = {2013},
	month = {2013},
	pages = {170-185},
	keywords = {Marketing},
	author = {Im,S. and Montoya,Mitzi and Workman,J.}
}
@article {1973421,
	title = {Brand Specific Design Effects: Form and Function},
	journal = {Journal of Product Innovation Management},
	volume = {30},
	year = {2013},
	month = {2013},
	pages = {994-1008},
	keywords = {Marketing},
	author = {Townsend,J. D. and Kang,W. K. and Montoya,Mitzi and Calantone,R.}
}
@article {1973426,
	title = {3D Collaborative Virtual Environments: Exploring the Link between Collaborative Behaviors and Team Performance},
	journal = {Decision Sciences},
	volume = {42},
	year = {2011},
	month = {2011},
	pages = {451-476},
	keywords = {Marketing},
	author = {Montoya,Mitzi and Massey,A. P. and Lockwood,N. S.}
}
@article {1973431,
	title = {Form and Function: A Matter of Perspective},
	journal = {Journal of Product Innovation Management},
	volume = {28},
	year = {2011},
	month = {2011},
	pages = {374-377},
	keywords = {Marketing},
	author = {Townsend,J. D. and Montoya,Mitzi and Calantone,R. J.}
}
@article {1973436,
	title = {Connecting IT Service Operations to Service Marketing Practices},
	journal = {Decision Sciences},
	volume = {26},
	year = {2010},
	month = {2010},
	pages = {65-85},
	keywords = {Marketing},
	author = {Montoya,Mitzi and Massey,A. P. and Khatri,V.}
}
@article {1973446,
	title = {Can you Hear Me Now? Communication in Virtual Product Development Teams},
	journal = {Journal of Product Innovation Management},
	volume = {26},
	year = {2009},
	month = {2009},
	pages = {139-155},
	keywords = {Marketing},
	author = {Montoya,Mitzi and Massey,A. P. and Hung,C. and Crisp,B.}
}
@article {1973441,
	title = {Exploring New Product Development Project Review Practices},
	journal = {Journal of Product Innovation Management},
	volume = {26},
	year = {2009},
	month = {2009},
	pages = {520-635},
	keywords = {Marketing},
	author = {Schmidt,J. B. and Sarangee,K. and Montoya,Mitzi}
}
@article {1973451,
	title = {Usability of Online Services: The Role of Technology Readiness and Context},
	journal = {Decision Sciences},
	volume = {38},
	year = {2007},
	month = {2007},
	pages = {277-308},
	keywords = {Marketing},
	author = {Massey,A. P. and Khatri,V. and Montoya,Mitzi}
}
@article {1973456,
	title = {Aligning Innovation with Market Characteristics},
	journal = {Journal of Marketing Research},
	volume = {43},
	year = {2006},
	month = {2006},
	pages = {296-302},
	keywords = {Marketing},
	author = {Voss,G. B. and Montoya,Mitzi and Voss,Z.}
}
@article {1973461,
	title = {Unraveling the Temporal Fabric of the Knowledge Conversion Process: A Dynamic Theory of Media Selection and Use},
	journal = {MIS Quarterly},
	volume = {30},
	year = {2006},
	month = {2006},
	pages = {99-114},
	keywords = {Marketing},
	author = {Massey,A. P. and Montoya,Mitzi}
}
@article {1973466,
	title = {Do Certified Mail Third Wave Follow-Ups Really Boost Response Rates and Quality?},
	journal = {Marketing Letters},
	volume = {16},
	year = {2005},
	month = {2005},
	pages = {129-141},
	keywords = {Marketing},
	author = {Schmidt,J. B. and Calantone,R. and Griffin,B. and Montoya,Mitzi}
}
@article {1973471,
	title = {Human Performance Technology and Knowledge Management: A Case Study},
	journal = {Performance Improvement Quarterly},
	volume = {18},
	year = {2005},
	month = {2005},
	pages = {37-55},
	keywords = {Marketing},
	author = {Massey,A. P. and Montoya,Mitzi and O{\textquoteright}Driscoll,T.}
}
@article {1973476,
	title = {Because Time Matters: Temporal Coordination in Global Virtual Project Teams},
	journal = {Journal of Management Information Systems},
	volume = {19},
	year = {2003},
	month = {2003},
	pages = {129-156},
	keywords = {Marketing},
	author = {Massey,A. P. and Montoya,Mitzi and Hung,Y.}
}
@article {1973481,
	title = {Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider},
	journal = {Journal of the Academy of Marketing Science},
	volume = {31},
	year = {2003},
	month = {2003},
	pages = {448-458},
	keywords = {Marketing},
	author = {Montoya,Mitzi and Voss,G. and Grewal,D.}
}
@article {1973486,
	title = {Purchasing Joins the NPD Team},
	journal = {Research Technology Management: international journal of research management},
	volume = {46},
	year = {2003},
	month = {2003},
	pages = {45-51},
	keywords = {Marketing},
	author = {Di Benedetto,D. and Anthony,C. and Calantone,R. J. and VanAllen,E. and Montoya,Mitzi}
}
@article {1973491,
	title = {Cultural Differences in the Online Behavior of Consumers},
	journal = {Communications of the ACM},
	volume = {45},
	year = {2002},
	month = {2002},
	pages = {138-143},
	keywords = {Marketing},
	author = {Chau,P. Y.K. and Cole,M. and Massey,A. P. and Montoya,Mitzi and O{\textquoteright}Keefe,Robert M.}
}
@article {1973496,
	title = {Do I Really Have To? User Acceptance of Mandated Technology},
	journal = {European Journal of Information Systems},
	volume = {11},
	year = {2002},
	month = {2002},
	pages = {283-295},
	keywords = {Marketing},
	author = {Brown,S. A. and Massey,A. P. and Montoya,Mitzi and Burkman,J. R.}
}
@article {1973501,
	title = {Knowledge Management in Pursuit of Performance: Insigts from Nortel Networks},
	journal = {MIS Quarterly},
	volume = {26},
	year = {2002},
	month = {2002},
	pages = {269-290},
	keywords = {Marketing},
	author = {Massey,A. P. and Montoya,Mitzi and O{\textquoteright}Driscoll,T. M.}
}
@article {1973506,
	title = {Performance-centered Design of Knowledge-intensive Processes},
	journal = {Journal of Management Information Systems},
	volume = {18},
	year = {2002},
	month = {2002},
	pages = {37-59},
	keywords = {Marketing},
	author = {Massey,A. P. and Montoya,Mitzi and O{\textquoteright}Driscoll,T. M.}
}
@article {1973516,
	title = {Cultural Perceptions of Task-Technology Fit},
	journal = {Communications of the ACM},
	volume = {44},
	year = {2001},
	month = {2001},
	pages = {83-84},
	keywords = {Marketing},
	author = {Massey,A. P. and Montoya,Mitzi and Hung,C. and Ramesh,V.}
}
@article {1973521,
	title = {De l{\textquoteright}int{\'e}gration des perspectives op{\'e}rationnelles et marketing  sur l{\textquoteright}innovation produit},
	journal = {Recherche et Applications en Marketing},
	volume = {16},
	year = {2001},
	month = {2001},
	pages = {71-97},
	keywords = {Marketing},
	author = {Tatikonda,M. V. and Montoya,Mitzi}
}
@article {1973511,
	title = {An Examination of the Effect of Perceived Technological Uncertainty on Japanese New Product Development},
	journal = {Academy of Management Journal},
	volume = {44},
	year = {2001},
	month = {2001},
	pages = {61-80},
	keywords = {Marketing},
	author = {Song,X. M. and Montoya,Mitzi}
}
@article {1973526,
	title = {Getting it Together: Temporal Coordination and Conflict Management in Global Virtual Teams},
	journal = {Academy of Management Journal},
	volume = {44},
	year = {2001},
	month = {2001},
	pages = {1251-1263},
	keywords = {Marketing},
	author = {Montoya,Mitzi and Massey{\textquoteleft},A. P. and Song,M.}
}
@article {1973546,
	title = {The Influence of Project Execution Factors on Operational and Market Outcomes in New Product Development},
	journal = {Management Science},
	volume = {47},
	year = {2001},
	month = {2001},
	pages = {151-172},
	keywords = {Marketing},
	author = {Tatikonda,M. V. and Montoya,Mitzi}
}
@article {1973531,
	title = {New Product Development Decision-Making Effectiveness: Comparing Individuals, Face-to-Face Teams, and Virtual Teams},
	journal = {Decision Sciences},
	volume = {32},
	year = {2001},
	month = {2001},
	pages = {575-601},
	keywords = {Marketing},
	author = {Schmidt,J. B. and Montoya,Mitzi and Massey,A.}
}
@article {1973536,
	title = {Reaping the Benefits of Innovative IT: The Long and Winding Road},
	journal = {IEEE Transactions on Engineering Management},
	volume = {48},
	year = {2001},
	month = {2001},
	pages = {348-357},
	keywords = {Marketing},
	author = {Massey ,A. P. and Montoya,Mitzi and Brown,S.}
}
@article {1973541,
	title = {Reengineering the Customer Relationship: Leveraging Knowledge Assets at IBM},
	journal = {Decision Support Systems},
	volume = {32},
	year = {2001},
	month = {2001},
	pages = {155-170},
	keywords = {Marketing},
	author = {Massey,A. P. and Montoya,Mitzi and Holcom,K.}
}
@article {1973551,
	title = {Applying Performance Support Technology in the Fuzzy Front End of NPD},
	journal = {Journal of Product Innovation Management},
	volume = {17},
	year = {2000},
	month = {2000},
	pages = {143-161},
	keywords = {Marketing},
	author = {Montoya,Mitzi and O{\textquoteright}Driscoll,T.}
}
@article {1973556,
	title = {From Experience: Applying Performance Support Technology in the Fuzzy Front End of NPD},
	journal = {Journal of Product Innovation Management},
	volume = {17},
	year = {2000},
	month = {2000},
	pages = {143-161},
	keywords = {Marketing},
	author = {Montoya,Mitzi and O{\textquoteright}Driscoll,T.}
}
@article {1973561,
	title = {From the User Interface to the Customer Interface: Results from a Global Experiment},
	journal = {International Journal of Human-Computer Studies},
	volume = {53},
	year = {2000},
	month = {2000},
	pages = {611-628},
	keywords = {Marketing},
	author = {O{\textquoteright}Keefe,R. M. and Cole,M. and Chau,P. and Massey,A. P. and Montoya,Mitzi and Perry,M.}
}
@article {1973566,
	title = {A Model for Segment Selection in Industrial Product-Markets},
	journal = {Marketing Science},
	volume = {18},
	year = {1999},
	month = {1999},
	pages = {373-395},
	keywords = {Marketing},
	author = {Montoya,Mitzi and Calantone,R.}
}
@article {1973571,
	title = {Critical Development Activities for Really New versus Incremental Products},
	journal = {Journal of Product Innovation Management},
	volume = {15},
	year = {1998},
	month = {1998},
	pages = {124-135},
	keywords = {Marketing},
	author = {Song,X. M. and Montoya,Mitzi}
}
@article {1973576,
	title = {On-Line Focus Groups: Conceptual Issues and A Research Tool},
	journal = {European Journal of Marketing},
	volume = {32},
	year = {1998},
	month = {1998},
	pages = {45-54},
	keywords = {Marketing},
	author = {Montoya,Mitzi and Massey,A. P. and Clapper,D.}
}
@article {1973581,
	title = {Antecedents and Consequences of Cross-Functional Cooperation: A Comparison of Marketing, R\&D, and Manufacturing Perspectives},
	journal = {Journal of Product Innovation Management},
	volume = {14},
	year = {1997},
	month = {1997},
	pages = {35-47},
	keywords = {Marketing},
	author = {Song,X. M. and Montoya,Mitzi and Schmidt,J. B.}
}
@article {1973586,
	title = {The Role of Marketing in Developing Successful New Products in South Korea And Taiwan},
	journal = {Journal of International Marketing},
	volume = {5},
	year = {1997},
	month = {1997},
	pages = {47-69},
	keywords = {Marketing},
	author = {Song,X. M. and Montoya,Mitzi and Schmidt,J. B.}
}
@article {1973591,
	title = {Determinants of New Product Performance: A Review and Meta-Analysis},
	journal = {Journal of Product Innovation Management},
	volume = {11},
	year = {1994},
	month = {1994},
	pages = {397-417},
	keywords = {Marketing},
	author = {Montoya,Mitzi and Calantone,R.}
}