@article {1974596,
	title = {Revenue sharing bids of a loss-averse supplier for a new product development contract: A multi-method investigation},
	journal = {International Journal of Operations \& Production Management},
	volume = {42},
	year = {2022},
	month = {2022},
	pages = {1853-1877},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and Pun,Hubert and Yan,Tingting}
}
@article {1982981,
	title = {Panel Discussion on Experiments},
	year = {2020},
	month = {2020},
	address = {remote},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina}
}
@article {1974601,
	title = {Effectiveness of Bonus and Penalty Incentive Contracts in Supply Chain Exchanges: Does National Culture Matter?},
	journal = {Journal of Operations Management},
	volume = {62},
	year = {2018},
	month = {2018},
	pages = {59-74},
	abstract = {The purpose of this study is to investigate the impact of national culture on the effectiveness of bonus and penalty contract incentive structures in supply chain exchanges. We conduct laboratory experiments in Canada, China, and South Korea, involving transactional exchanges in which suppliers are presented with either bonus or penalty contracts. We then evaluate suppliers{\textquoteright} contract acceptance, effort level, and shirking comparatively across national culture. Our findings reveal critical cultural influences on contract efficacy. We show that while acceptance of bonus contracts is comparable across cultures, suppliers from Canada, associated with a national culture low in power distance and high in humane orientation, exhibit lower acceptance rates on penalty contracts. We also find some evidence that suppliers associated with collectivist cultures reward bonus contracts with greater effort and less shirking, but that these relationships are more complex. When contract effectiveness is compared across bonus and penalty contracts within a given cultural setting, we find that bonus contracts are accepted more than penalty contracts in all three countries. Also, after contracts are accepted, bonus contracts are more successful in China as suppliers exert higher efforts and shirk less under bonus contracts than penalty contracts, while accepted contracts are nearly indistinguishable in Canada and South Korea.},
	keywords = {OSU-Cascades, Supply Chain},
	url = {https://www.sciencedirect.com/science/article/pii/S0272696318300676},
	author = {Lee,Yun Shin and Ribbink,Dina and Eckerd,Stephanie Nicole}
}
@article {1974606,
	title = {Incentivizing Supplier Participation in Buyer Innovation: Experimental Evidence of Non-Optimal Contractual Behaviors},
	journal = {Journal of Operations Management},
	volume = {57},
	year = {2018},
	month = {2018},
	pages = {36-53},
	abstract = {Original equipment manufacturers increasingly involve suppliers in new product development (NPD) projects. How companies design a contract to motivate supplier participation is an important but under-examined empirical question. Analytical studies have started to examine the optimal contract that aligns buyer-supplier incentives in joint NPD projects, but empirical evidence is scarce about the actual contracts offered by buying companies. Bridging the analytical and empirical literature, this paper compares optimal contracting derived from a parsimonious analytical model with actual behaviors observed in an experiment. In particular, we focus on how project uncertainty, buying company effort share, and buyer risk aversion influence three contractual decisions: total investment level, revenue share and fixed fee. Our results indicate significant differences between the optimal and actual behaviors. We identify various types of non-optimal contractual behaviors, which we explain from a risk aversion as well as a bounded rationality perspective. Overall, our findings contribute to the literature by showing that (1) the actual contractual behaviors could differ significantly from the optimal ones, (2) the actual contract design is sensitive to changes in project uncertainty and buying company effort share, and (3) the significant roles of risk aversion and bounded rationality in explaining the non-optimal contractual behaviors.},
	keywords = {OSU-Cascades, Supply Chain},
	url = {https://www.sciencedirect.com/science/article/pii/S027269631730058X},
	author = {Yan,Tingting and Ribbink,Dina and Pun,Hubert}
}
@article {1977486,
	title = {Disruptions in the Procurement Process},
	year = {2017},
	month = {2017},
	address = {Seattle},
	keywords = {OSU-Cascades, Supply Chain},
	author = {D{\textquoteright}Lima,Rohan and Ribbink,Dina and Vachon,Stephan}
}
@article {1982986,
	title = {Winning the Bid: Competition in NPD Contracting},
	year = {2017},
	month = {2017},
	address = {Seattle},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and Pun,Hubert and Yan,Tingting}
}
@article {1977491,
	title = {Cultural Differences and Risk Mitigation Strategies},
	year = {2016},
	month = {2016},
	address = {Austin, TX},
	keywords = {OSU-Cascades, Supply Chain},
	author = {D{\textquoteright}Lima,Rohan and Ribbink,Dina and Vachon,Stephan}
}
@article {1977496,
	title = {Disruptions in the Procurement Process},
	year = {2016},
	month = {2016},
	address = {Orlando, FL},
	keywords = {OSU-Cascades, Supply Chain},
	author = {D{\textquoteright}Lima,Rohan and Ribbink,Dina and Vachon,Stephan}
}
@article {1974616,
	title = {Honda Canada},
	year = {2016},
	month = {2016},
	address = {London, Ontario},
	abstract = {Honda Canada (A): Tsunami and Communications, Ivey Publishing 9B16D004Honda Canada (B): Tsunami and Sourcing Disruption, Ivey Publishing 9B16D005
Teaching Note: Ivey Publishing 8B16004
},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Weil,Mary and Ribbink,Dina}
}
@article {1974611,
	title = {Fishbay.in – Fishing on the Net},
	year = {2015},
	month = {2015},
	address = {London, Ontario},
	abstract = {Fishbay.in {\textendash} Fishing on the Net, Ivey Publishing 9B15A020Teaching Note, Ivey Publishing 8B15A020
},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Alur,Sivakumar and Mukherjee,Sulagna and Ribbink,Dina}
}
@article {1974621,
	title = {Food Aid Procurement and Transportation Decision-Making in Governmental Agencies: The United Nations/EU versus the United States Approach},
	journal = {Transportation Journal},
	volume = {54},
	year = {2015},
	month = {2015},
	pages = {159-185},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ozpolat,K. and Ribbink,Dina and Hales,D. N. and Windle,R. J.}
}
@article {1974626,
	title = {The Impact of Cultural Difference on Buyer-Supplier Negotiations},
	journal = {Journal of Operations Management},
	volume = {32},
	year = {2014},
	month = {2014},
	pages = {114-126},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and Grimm,C. M.}
}
@article {1974631,
	title = {A Couple of Squares: Pricing for the Future (A), \& E-Commerce for Growth (B)},
	year = {2013},
	month = {2013},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and Pirouz,Dante and Pirouz,Raymond and Chen-Bendle,Emily}
}
@article {1974641,
	title = {Athletic Knit},
	year = {2012},
	month = {2012},
	address = {London, ON},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and Wood,David}
}
@article {1974636,
	title = {Waiting for Service at the Checkout: Negative Emotional Responses, Store Image and Overall Satisfaction},
	journal = {Journal of Service Management},
	volume = {23},
	year = {2012},
	month = {2012},
	pages = {144-169},
	keywords = {OSU-Cascades, Supply Chain},
	author = {van Riel,Allard C.R. and Semeijn,Janjaap and Ribbink,Dina and Bomert-Peters,Yvette}
}
@article {1974646,
	title = {Airline Financial Distress and Customer Service},
	journal = {Journal of the Transportation Research Forum},
	volume = {48},
	year = {2011},
	month = {2011},
	pages = {89-104},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and Dresner,M. and Hofer,C.}
}
@article {1974651,
	title = {Sunset Grill at Blue},
	year = {2010},
	month = {2010},
	address = {London, ON},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and Haywood-Farmer,John and Melhuish,Jason}
}
@article {1974656,
	title = {Policy Decisions and Modal Choice: An Example from the European Union},
	journal = {Transportation Journal},
	volume = {44},
	year = {2005},
	month = {2005},
	pages = {33-44},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and van Riel,A. C.R. and Semeijn,J.}
}
@conference {1974666,
	title = {Comfort Your Customers: Trust, Assurance and Loyalty on the Internet},
	booktitle = {Karlstad University Press},
	year = {2004},
	month = {2004},
	pages = {47-55},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and van Riel,A. C.R. and Liljander,V. and Lemmink,J.}
}
@article {1974661,
	title = {Comfort Your Online Customer: Quality, Trust and Loyalty on the Internet},
	journal = {Managing Service Quality},
	volume = {14},
	year = {2004},
	month = {2004},
	pages = {445-456},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and van Riel,A. C.R. and Liljander,V. and Streukens,S.}
}