@article {1979836, title = {The effects of perceived amount of information on perceived risks and purchase intentions in television shopping}, year = {1999}, month = {1999}, address = {Santa Fe, NM}, keywords = {Design Program, Merchandising Management}, author = {Kim,Minjeong and Lennon,S J} } @article {1979841, title = {The effects of customer{\textquoteright}s dress on salesperson{\textquoteright}s service}, year = {1998}, month = {1998}, address = {Dallas, Texas}, keywords = {Design Program, Merchandising Management}, author = {Kim,Minjeong and Lennon,S J} }