@article {1978226,
	title = {Credit Risk Assessment of POS-Loans in the Big Data Era},
	year = {2014},
	month = {2014},
	address = {Hongkong, China},
	keywords = {BIS, Business Analytics},
	author = {Bian,Yiyang and Fan,Shaokun and Ye,Ryan Liying and Zhao,J.  Leon}
}
@article {1978221,
	title = {Formation and effect of Social Interactions in Online Brand Community: an Empirical Investigation.},
	year = {2014},
	month = {2014},
	address = {Chengdu, China},
	keywords = {BIS, Business Analytics},
	author = {Wu,Ji and Fan,Shaokun and Wu,Manli and Zhao,J.  Leon}
}
@article {1978231,
	title = {Ever-Changing Workarounds: A Model for Workaround Management Lifecycle in Healthcare Workflow},
	year = {2013},
	month = {2013},
	address = {Milan, Italy},
	keywords = {BIS, Business Analytics},
	author = {Fan,Shaokun and Tong,Yu and Zhao,J.  Leon}
}
@article {1978241,
	title = {Collaboration Process Patterns and Efficiency of Issue Resolution in Software Development},
	year = {2012},
	month = {2012},
	address = {Denver, CO, USA},
	keywords = {BIS, Business Analytics},
	author = {Fan,Shaokun and Li,Xin and Zhao,J.  Leon}
}
@article {1978236,
	title = {Towards Collaboration Virtualization Theory},
	year = {2012},
	month = {2012},
	address = {Ho Chi Minh City, Vietnam},
	keywords = {BIS, Business Analytics},
	author = {Fan,Shaokun and Sia,Choon-Ling and Zhao,J.  Leon}
}
@article {1973236,
	title = {A Case-based Reasoning Framework for Workflow Model Management},
	journal = {Data and Knowledge Engineering},
	volume = {50},
	year = {2004},
	month = {2004},
	pages = {87-115},
	abstract = {In order to support efficient workflow design, recent commercial workflow systems are providing templates of common business processes. These templates, called cases, can be modified individually or collectively into a new workflow to meet the business specification. However, little research has been done on how to manage workflow models, including issues such as model storage, model retrieval, model reuse and assembly. In this paper, we propose a novel framework to support workflow modeling and design by adapting workflow cases from a repository of process models. Our approach to workflow model management is based on a structured workflow lifecycle and leverages recent advances in model management and case-based reasoning techniques. Our contributions include a conceptual model of workflow cases, a similarity flooding algorithm for workflow case retrieval, and a domain-independent AI planning approach to workflow case composition. We illustrate the workflow model management framework with a prototype system called Case-Oriented Design Assistant for Workflow Modeling (CODAW).},
	keywords = {Accounting, BIS},
	url = {http://people.oregonstate.edu/~marshaby/Papers/Madhusudan_DKE_CODAW.pdf},
	author = {Madhusudan,Therani and Zhao,J.  Leon and Marshall,Byron}
}