00656nas a2200157 4500008004100000245016000041210006900201260000900270300001400279490000700293653001500300100001500315700001600330700001400346856013800360 2015 eng d00aThe Dynamics of Pre- and Post-Purchase Service and Consumer Evaluation of Online Retailers: A Comparative Analysis of Dissonance and Disconfirmation Models0 aDynamics of Pre and PostPurchase Service and Consumer Evaluation c2015 a1109-11400 v4610aManagement1 aPark, Insu1 aCho, Jeewon1 aRao, H.R. u/biblio/dynamics-pre-and-post-purchase-service-and-consumer-evaluation-online-retailers-comparative-0