00533nas a2200157   4500008004100000245006800041210006800109260000900177300001000186490000700196653001400203100001900217700001900236700001500255856010500270       2010                        eng d00aConnecting IT Service Operations to Service Marketing Practices0 aConnecting IT Service Operations to Service Marketing Practices  c2010  a65-850 v2610aMarketing1 aMontoya, Mitzi1 aMassey, A., P.1 aKhatri, V.  u/biblio/connecting-it-service-operations-service-marketing-practices