00604nas a2200169   4500008004100000245008500041210006900126260000900195300001200204490000700216653001400223100002000237700001800257700001600275700001900291856012400310       2005                        eng d00aDo Certified Mail Third Wave Follow-Ups Really Boost Response Rates and Quality?0 aDo Certified Mail Third Wave FollowUps Really Boost Response Rat  c2005  a129-1410 v1610aMarketing1 aSchmidt, J., B.1 aCalantone, R.1 aGriffin, B.1 aMontoya, Mitzi  u/biblio/do-certified-mail-third-wave-follow-ups-really-boost-response-rates-and-quality