00603nas a2200157   4500008004100000245011300041210006900154260000900223300001200232490000700244653001400251100001900265700001300284700001500297856013300312       2003                        eng d00aDeterminants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider0 aDeterminants of Online Channel Use and Overall Satisfaction with  c2003  a448-4580 v3110aMarketing1 aMontoya, Mitzi1 aVoss, G.1 aGrewal, D.  u/biblio/determinants-online-channel-use-and-overall-satisfaction-relational-multichannel-service