00530nas a2200157   4500008004100000245006500041210006300106260000900169300001000178490000700188653001400195100001900209700001900228700002300247856010200270       2002                        eng d00aPerformance-centered Design of Knowledge-intensive Processes0 aPerformancecentered Design of Knowledgeintensive Processes  c2002  a37-590 v1810aMarketing1 aMassey, A., P.1 aMontoya, Mitzi1 aO'Driscoll, T., M.  u/biblio/performance-centered-design-knowledge-intensive-processes