00554nas a2200133   4500008004100000245010100041210006900142260002400211653001500235100001300250700001600263700001300279856012800292       2010                        eng d00aAn Investigation of A Satisfaction Formation Process in Online Shopping: An Alternative Approach0 aInvestigation of A Satisfaction Formation Process in Online Shop  aSt. Louis, MOc201010aManagement1 aPark, I.1 aCho, Jeewon1 aRao, H.R  u/biblio/investigation-satisfaction-formation-process-online-shopping-alternative-approach-0