00552nas a2200121   4500008004100000245011100041210006900152260003200221653001400253100001800267700001700285856012800302       2017                        eng d00aIs My Failure Your Problem? Examining Carryover Effects of Prior Consumer Failure on Customer Satisfaction0 aMy Failure Your Problem Examining Carryover Effects of Prior Con  aSan Diego, Californiac201710aMarketing1 aHall, Matthew1 aHyodo, Jamie  u/biblio/my-failure-your-problem-examining-carryover-effects-prior-consumer-failure-customer