00613nas a2200133   4500008004100000245013800041210006900179260002300248653001900271653002900290100001200319700001800331856013000349       2010                        eng d00aThe study of comparisons between Korean and American consumers' online shopping experiences: Focusing on service failure and recovery0 astudy of comparisons between Korean and American consumers onlin  aDaegu, Koreac201010aDesign Program10aMerchandising Management1 aPark, M1 aKim, Minjeong  u/biblio/study-comparisons-between-korean-and-american-consumers-online-shopping-experiences-0