00548nas a2200145   4500008004100000245007300041210006900114260002200183653001900205653002900224100001100253700001800264700001400282856010600296       2008                        eng d00aConsumer responses to online service quality: An E-A-S-QUAL approach0 aConsumer responses to online service quality An EASQUAL approach  aChicago, ILc200810aDesign Program10aMerchandising Management1 aKim, J1 aKim, Minjeong1 aLennon, S  u/biblio/consumer-responses-online-service-quality-e-s-qual-approach-0