00473nas a2200109   4500008004100000245008500041210006900126260002400195653001400219100001600233856011400249       1989                        eng d00aMeasuring Customer Perceptions of the Quality of Service in your Family Business0 aMeasuring Customer Perceptions of the Quality of Service in your  aCorvallis, ORc198910aMarketing1 aKoenig, Hal  u/biblio/measuring-customer-perceptions-quality-service-your-family-business-0