00677nas a2200181   4500008004100000245013100041210006900172260000900241300001200250490000700262653001500269100001500284700001600299700001300315700001600328700001500344856013600359       2019                        eng d00aWhen and why a squeakier wheel gets more grease: The influence of cultural values and anger intensity on customer compensation0 aWhen and why a squeakier wheel gets more grease The influence of  c2019  a223-2400 v2210aManagement1 aGlikson, E1 aRees, Laura1 aWirtz, J1 aKopleman, S1 aRafaeli, A  u/biblio/when-and-why-squeakier-wheel-gets-more-grease-influence-cultural-values-and-anger-intensity