00559nas a2200145 4500008004100000245008700041210006900128260000900197653001500206100001800221700002000239700002000259700001900279856011500298 2021 eng d00aFaith at Work: Religious Norms as Cultural Control in a Management Control Package0 aFaith at Work Religious Norms as Cultural Control in a Managemen c202110aAccounting1 aAkroyd, Chris1 aHenderson, Kali1 aO'Grady, Winnie1 aPesch, Heather u/biblio/faith-work-religious-norms-cultural-control-management-control-package02180nas a2200145 4500008004100000245006600041210006500107260000900172490000700181520172400188653001501912100001801927700001701945856007201962 2020 eng d00aImprinting founders' blueprints on management control systems0 aImprinting founders blueprints on management control systems c20200 v463 aIn this paper we seek to understand the influence of founders on the design and use of management control systems (MCS) through a theoretical lens known as imprinting. The organizational literature shows that founders are a source of imprinting, since their unique background informs the blueprint for their organization, which can affect patterns of organizational design and development. We undertake a case study of an innovative early-stage growth-focused manufacturing firm established by founders who espoused a commitment blueprint (one of five possible blueprints). Founders who have a commitment blueprint aim to establish a workplace where employees feel an intense emotional attachment to each other and the firm and are passionate about the firm’s vision. We examine how founders’ commitment blueprint influences the design and use of MCS. We show that the imprint of a founder’s commitment blueprint is reflected in the design and use of cultural controls and employee selection to establish a workplace that fosters an intense emotional attachment and identification comparable to a family’s, with an organizational culture where employees are committed and passionate about the firm. While these controls have previously been shown to make up the central components of a commitment blueprint, our results reveal a reliance on cultural controls and employee selection is not exclusive, but supported and reinforced through managers’ design and use of personnel controls, results controls, action controls, penalties, and informal controls. We also find a reluctance to implement controls that are seen as bureaucratic, since it is felt they would negatively influence the organizational culture.10aAccounting1 aAkroyd, Chris1 aKober, Ralph uhttps://www.sciencedirect.com/science/article/pii/S104450051930022800492nas a2200121 4500008004100000245007900041210006900120260002300189653001500212100001800227700001900245856010600264 2020 eng d00aThe Temporal Effect of Organizational Controls in an Uncertain Environment0 aTemporal Effect of Organizational Controls in an Uncertain Envir aHilo, Hawaiic202010aAccounting1 aAkroyd, Chris1 aHorii, Satoshi u/biblio/temporal-effect-organizational-controls-uncertain-environment01176nas a2200169 4500008004100000245007100041210006700112260000900179300001400188490000700202520067400209653001500883100001800898700001700916700001400933856005900947 2019 eng d00aThe emergence of management controls in an entrepreneurial company0 aemergence of management controls in an entrepreneurial company c2019 a1805-18330 v593 aThe dilemma faced by founders of entrepreneurial companies is how to scale their business while staying in control. While the accounting literature has found that financial controls are important to rapidly scale a business, we do not know how these controls emerge in entrepreneurial companies in relation to other management controls. Using a case study of an entrepreneurial company that rapidly scaled its business, this study examines the management controls that emerged to become a package of controls. We highlight the importance of the management control package remaining in balance, with controls working together interdependently in a complementary fashion.10aAccounting1 aAkroyd, Chris1 aKober, Ralph1 aLi, Danni uhttps://onlinelibrary.wiley.com/doi/10.1111/acfi.1247700544nas a2200121 4500008004100000245009600041210006900137260004100206653001500247100001800262700002100280856012100301 2019 eng d00aA field study of management control in a family business: An appreciative inquiry approach0 afield study of management control in a family business An apprec aMonterey Peninsula, Californiac201910aAccounting1 aAkroyd, Chris1 aBiswas, Sharlene u/biblio/field-study-management-control-family-business-appreciative-inquiry-approach00593nas a2200145 4500008004100000245009300041210006900134260003200203653001500235100001800250700002100268700002000289700001900309856011900328 2019 eng d00aRole of different levers of control on a family business’s professionalisation journey0 aRole of different levers of control on a family business s profe aAuckland, New Zealandc201910aAccounting1 aAkroyd, Chris1 aBiswas, Sharlene1 aO'Grady, Winnie1 aMitchell, Kate u/biblio/role-different-levers-control-family-businesss-professionalisation-journey02241nas a2200181 4500008004100000245010400041210006900145260000900214300001200223490000700235520158100242653001501823100002001838700002401858700002101882700001801903856013801921 2018 eng d00aERP Systems and Management Accounting: New Understandings through "Nudging" in Qualitative Research0 aERP Systems and Management Accounting New Understandings through c2018 a120-1370 v143 aPurpose:
This paper aims to show how our understanding of the effects of enterprise resource planning (ERP) systems on management accounting are influenced through “nudging” by researchers in their preamble before interviews begin.
Design/methodology/approach:
There were two groups of comparable respondents. Each group received a different preamble to the same questions. The differences in group responses were analyzed.
Findings:
When the impact of ERP implementation on the physical, transactional and information flows within the firm were nudged, the responses focused on how the chart of accounts had to be expanded to account for the additional data introduced by transaction processing. When the IT and ERP system knowledge and skills were nudged, the responses tended to emphasize analyses or the use of new information through the use of drill down functionality. This research provides new insights and contributions to understanding how nudging affects or directs respondent assessments of the impact of ERP systems on management accounting.
Research limitations/implications:
The research is limited by the relatively small samples and by the fact that these were different research projects.
Practical implications:
Nudging has an obvious impact on research that should not be ignored.
Social implications:
Unintentional nudging should be considered with all research projects.
Originality/value:
This paper makes explicit that nudging occurs in research whether intentional or unintentional.10aAccounting1 aSpraakman, Gary1 aO’Grady, Winifred1 aAskarany, Davood1 aAkroyd, Chris u/biblio/erp-systems-and-management-accounting-new-understandings-through-nudging-qualitative-research00572nas a2200121 4500008004100000245012400041210006900165260003000234653001500264100001800279700001700297856013600314 2018 eng d00aHow founders’ organizational blueprints influence the emergence of management control systems in an early stage firm.0 aHow founders organizational blueprints influence the emergence o aCopenhagen, Denmarkc201810aAccounting1 aAkroyd, Chris1 aKober, Ralph u/biblio/how-founders-organizational-blueprints-influence-emergence-management-control-systems-early02477nas a2200169 4500008004100000245007200041210006900113260000900182300001400191490000700205520195300212653001502165100002202180700001802202700001802220856006902238 2018 eng d00aManagement Controls and Pressure Groups: The Mediation of Overflows0 aManagement Controls and Pressure Groups The Mediation of Overflo c2018 a1644-16670 v313 aPurpose Organisations produce effects that go beyond the economic framing within which they operate, referred to as overflows in this paper. When an organisation comes under pressure to address these overflows they must decide how to respond. Previous research has placed social and environmental reporting as an important tool organisations mobilise in their attempts to mediate these pressures and the groups that give rise to them. However, these reports are typically only released once a year while the pressures that organisations face can arise at any time, are ongoing and constant. This paper explores situated organisational practices and examines if and how management controls are mobilised in relation to the actions of pressure groups. Design/methodology/approach This paper takes a case study approach to understand how an organisation attempts to mediate the pressures from a number of overflows: carbon emissions, changing lifestyles, aspartame and obesity. To undertake this research a performative understanding of management control is utilised. This focuses the research on if and how management controls are mobilised to assist with attempts to mediate pressures. Findings Analysis of the data shows that many different management controls, beyond just reports, were mobilised during the attempts to mediate the pressure arising from the actions of groups affected by the overflows. The management controls were utilised to: identify pressures, demonstrate how the pressure had been addressed, alleviate the pressure, or to dispute the legitimacy of the pressure. Originality/value This paper shows the potential for new connections to be made between the management control and social and environmental accounting literatures. It demonstrates that future research may gain much from examining the management controls mobilised within the situated practices that constitute an organisations response to the pressures it faces.10aAccounting1 aJollands, Stephen1 aAkroyd, Chris1 aSawabe, Norio uhttps://www.emeraldinsight.com/doi/abs/10.1108/AAAJ-10-2016-274700546nas a2200169 4500008004100000245007800041210006900119260000900188300001000197490000700207653001500214653001700229100002000246700001800266700001700284856007500301 2017 eng d00aBeyond Budgeting: Distinguishing Modes of Adaptive Performance Management0 aBeyond Budgeting Distinguishing Modes of Adaptive Performance Ma c2017 a33-530 v2910aAccounting10aBusiness Law1 aO'Grady, Winnie1 aAkroyd, Chris1 aScott, Inara uhttp://www.emeraldinsight.com/doi/abs/10.1108/S1474-78712017000002900300423nas a2200133 4500008004100000245003700041210003700078260002400115653001500139100002200154700001800176700001800194856007700212 2017 eng d00aExamining sustainability reports0 aExamining sustainability reports aNaples, Italyc201710aAccounting1 aJollands, Stephen1 aAkroyd, Chris1 aSawabe, Norio u/biblio/examining-sustainability-reports00463nas a2200121 4500008004100000245006000041210006000101260003100161653001500192100002100207700001800228856009500246 2017 eng d00aManagement Control in a Rapidly Growing Family Business0 aManagement Control in a Rapidly Growing Family Business aMelbourne, Australiac201710aAccounting1 aBiswas, Sharlene1 aAkroyd, Chris u/biblio/management-control-rapidly-growing-family-business00619nas a2200133 4500008004100000245014100041210006900182260002800251653001500279100001800294700002200312700001800334856013300352 2017 eng d00aManagement control rhythms in a product innovation setting: Enabling adaptive practices in highly competitive and uncertain environments0 aManagement control rhythms in a product innovation setting Enabl aSydney, Australiac201710aAccounting1 aAkroyd, Chris1 aJollands, Stephen1 aSawabe, Norio u/biblio/management-control-rhythms-product-innovation-setting-enabling-adaptive-practices-highly00393nam a2200133 4500008004100000245003600041210003600077260000900113300000800122653001500130100002000145700001800165856007600183 2017 eng d00aPractical Managerial Accounting0 aPractical Managerial Accounting c2017 a20410aAccounting1 aPeacock, Brooks1 aAkroyd, Chris u/biblio/practical-managerial-accounting00548nas a2200145 4500008004100000245007100041210006700112260003100179653001500210653001700225100001800242700002000260700001700280856010500297 2016 eng d00aAn adaptive management model: A beyond budgeting informed approach0 aadaptive management model A beyond budgeting informed approach aMelbourne, Australiac201610aAccounting10aBusiness Law1 aAkroyd, Chris1 aO'Grady, Winnie1 aScott, Inara u/biblio/adaptive-management-model-beyond-budgeting-informed-approach00594nas a2200145 4500008004100000245009200041210006900133260003100202653001500233653001700248100001800265700002000283700001700303856012800320 2016 eng d00aBeyond budgeting and management change: Responding flexibly to environmental turbulence0 aBeyond budgeting and management change Responding flexibly to en aMonterey, Californiac201610aAccounting10aBusiness Law1 aAkroyd, Chris1 aO'Grady, Winnie1 aScott, Inara u/biblio/beyond-budgeting-and-management-change-responding-flexibly-environmental-turbulence01996nas a2200157 4500008004100000245008700041210006900128260000900197300001400206490000700220520144300227653001501670100002101685700001801706856011401724 2016 eng d00aThe Governance of Inter-firm Co-development Projects in an Open Innovation Setting0 aGovernance of Interfirm Codevelopment Projects in an Open Innova c2016 a446 - 4570 v283 aPurpose - This paper examines the governance of inter-firm co-development in an open innovation setting and shows how a stage-gate product development process can be used to support this relationship. Design/methodology/approach - We adopt a qualitative case-study approach informed by ethnomethodology. Data was obtained via semi-structured interviews and document analysis. Findings - We found that in an open innovation setting - where the producing partner relies on a research partner for all product development activities - a stage-gate product development process can act as a governance mechanism as it enables the development of trust and cooperation which supports the co-development relationship. Research limitations/implications - The implication of this finding is that a stage-gate process can be a flexible governance mechanism, which can adapt over time in relation to the needs of the co-development partners in an open innovation setting. This also lays the groundwork for future research to explore the applicability of this tool in other settings e.g. outsourcing arrangements as well as help guide the design and implementation of future governance mechanisms. Originality/value - In the context of accounting research, this paper helps practitioners and academics understand how a stage-gate process can be used as a governance mechanism to manage and control co-development projects in an open innovation setting.10aAccounting1 aBiswas, Sharlene1 aAkroyd, Chris u/biblio/governance-inter-firm-co-development-projects-open-innovation-setting02709nas a2200169 4500008004100000245010300041210006900144260000900213300001100222490000700233520209500240653001502335100001802350700002102368700001902389856013102408 2016 eng d00aHow Management Control Practices Enable Strategic Alignment during the Product Development Process0 aHow Management Control Practices Enable Strategic Alignment duri c2016 a99-1380 v263 aPurpose – This paper examines how the management control practices of organization members enables the alignment of product development projects with potentially conflicting corporate strategies during the product development process.
Methodology/approach – Using an ethnomethodology informed research approach we carry out a case study of an innovative New Zealand food company. Case study data included an internal company document, interviews with organization members from new product development (NPD), marketing and finance functions as well as an external market analysis document focused on our case study company and its market.
Findings – Our case study company had both sales growth and profit growth corporate strategies which have been argued to cause tensions. We found that organization members at our case study company used four management control practices to enable the alignment of product development projects to these strategies. The first management control practice was having the NPD and marketing functions responsible for different corporate strategies. Other management control practices included the involvement of organization members from across multiple functions, the activities they carried out, and the measures used to evaluate project performance during the product development process.
Research limitations/implications – These finding add new insights to the management accounting literature by showing how a combination of management control practices can be used by organization members to align projects with potentially conflicting corporate strategies during the product development process.
Practical implications – While the alignment of product development projects to corporate strategy is not easy this study shows how it can be enabled through the use of a number of management control practices.
Originality/value – We contribute to the management accounting research in this area by extending our understanding of how organization members use management control practices during the product development process.10aAccounting1 aAkroyd, Chris1 aBiswas, Sharlene1 aChuang, Sharon u/biblio/how-management-control-practices-enable-strategic-alignment-during-product-development00588nas a2200133 4500008004100000245010700041210006900148260003200217653001500249100001800264700001900282700001800301856013500319 2016 eng d00aHow the rhythm of management controls enables organizational agility in a rapidly changing environment0 aHow the rhythm of management controls enables organizational agi aAuckland, New Zealandc201610aAccounting1 aAkroyd, Chris1 aHorii, Satoshi1 aSawabe, Norio u/biblio/how-rhythm-management-controls-enables-organizational-agility-rapidly-changing-environment00590nas a2200133 4500008004100000245010700041210006900148260003200217653001500249100001800264700001900282700001800301856013700319 2016 eng d00aHow the rhythm of management controls enables organizational agility in a rapidly changing environment0 aHow the rhythm of management controls enables organizational agi aAuckland, New Zealandc201610aAccounting1 aAkroyd, Chris1 aHorii, Satoshi1 aSawabe, Norio u/biblio/how-rhythm-management-controls-enables-organizational-agility-rapidly-changing-environment-000449nas a2200133 4500008004100000245005300041210004900094260001900143653001500162100001800177700001900195700001800214856008300232 2016 eng d00aThe Influence of Budgeting on Product Innovation0 aInfluence of Budgeting on Product Innovation aBath, UKc201610aAccounting1 aAkroyd, Chris1 aHorii, Satoshi1 aSawabe, Norio u/biblio/influence-budgeting-product-innovation00559nas a2200121 4500008004100000245012000041210006900161260001700230653001500247100001800262700002200280856013500302 2016 eng d00aManagement controls, framing and overflowing: The construction of a boundary in relation to non-transacting parties0 aManagement controls framing and overflowing The construction of aDallasc201610aAccounting1 aAkroyd, Chris1 aJollands, Stephen u/biblio/management-controls-framing-and-overflowing-construction-boundary-relation-non-transacting02274nas a2200157 4500008004100000245008100041210006900122260000900191300000900200490000700209520174100216653001501957100002001972700001801992856010602010 2016 eng d00aThe MCS Package in a Non-Budgeting Organisation: A Case Study of Mainfreight0 aMCS Package in a NonBudgeting Organisation A Case Study of Mainf c2016 a1-250 v133 aPurpose – Budgets are commonly viewed as a central component of management control systems (MCS). The beyond budgeting literature argues that managers can develop other controls to replace budgets. We contribute to this literature by investigating the MCS package of an organisation which has never in its history had a budget. Design/methodology approach – We carry out an ethnomethodology informed case study at Mainfreight, a large multinational logistics company headquartered in New Zealand. Data was collected from interviews with managers and accountants, internal company documents, published corporate histories, a company presentation, the corporate web site and site visits. Findings – We found that Mainfreight’s MCS package was explicitly designed based on cultural and administrative systems which supported the planning, cybernetic, and reward systems managers used to monitor key drivers of short and long term performance with a focus on profitability. Research limitations/implications – The implication of our finding is that a more holistic view of the MCS package is necessary to understand how control is achieved within organisations that have moved beyond budgeting. Practical implications – We show that organisations can operate without budgets and still maintain a high level of control by developing appropriate cultural and administrative control systems that are internally consistent with their planning, cybernetic, and reward systems. Originality/value – The scarcity of organisations that have never had budgets limits opportunities to investigate an MCS package intended to function without budgets. This unique case setting reveals the design of an integrated non-budgeting MCS package.10aAccounting1 aO'Grady, Winnie1 aAkroyd, Chris u/biblio/mcs-package-non-budgeting-organisation-case-study-mainfreight00519nas a2200133 4500008004100000245007500041210006900116260002900185653001500214100001800229700001900247700001800266856010100284 2016 eng d00aThe Temporal Effect of Management Control in an Uncertain Environment0 aTemporal Effect of Management Control in an Uncertain Environmen aMadison, Wisconsinc201610aAccounting1 aAkroyd, Chris1 aHorii, Satoshi1 aSawabe, Norio u/biblio/temporal-effect-management-control-uncertain-environment02287nas a2200169 4500008004100000245008900041210006900130260000900199300001200208490000700220520177400227653001502001100002202016700001802038700001802056856004302074 2015 eng d00aCore Values as a Management Control in the Construction of "Sustainable Development"0 aCore Values as a Management Control in the Construction of Susta c2015 a127-1520 v123 aPurpose: This paper examines a management control constructed by senior managers, a core value focused on sustainability, as it travels through time and space. The criticality of sustainable development suggests the need to understand the effects that core values have on organisational actions. Design/methodology/approach: We utilize a case study methodology carried out at a multinational organisation. Our analysis was informed by actor-network theory which allowed us to place the organisation’s sustainability focused core value at the centre of our research. Findings: We found that management control, in the form of a sustainability focused core value, took on an active role in the case organisation. This enabled the opening of space and time that allowed actors to step forward and take action in relation to sustainable development. We show how the core value mobilised individual actors at specific points in time but did not enrol enough collective support to continue its travel. The resulting activities, though, provided a construction of sustainable development within the organisation more in line with traditional profit seeking objectives rather than in relation to sustainability objectives, such as inter- and intra-generational equity. Research limitations/implications: These findings suggest possibilities for future research that examines the active role that management controls may take within sustainable development. Originality/value: This paper shows the active role a management control, a sustainability focused core value, took within an organisation. This builds on the research that examines management control in relation to sustainability issues and sustainable development as well as the literature that examines core values.10aAccounting1 aJollands, Stephen1 aAkroyd, Chris1 aSawabe, Norio uhttp://www.emeraldinsight.com/loi/qram00567nas a2200133 4500008004100000245009800041210006900139260003400208653001500242100001800257700001900275700001800294856012100312 2015 eng d00aThe Effect of Budget Cycles and the Rhythm of Organizational Activities on Product Innovation0 aEffect of Budget Cycles and the Rhythm of Organizational Activit aRaleigh, North Carolinac201510aAccounting1 aAkroyd, Chris1 aHorii, Satoshi1 aSawabe, Norio u/biblio/effect-budget-cycles-and-rhythm-organizational-activities-product-innovation01757nas a2200181 4500008004100000245011300041210006900154260000900223300001200232490000700244520115600251653001501407100002001422700002401442700002101466700001801487856007001505 2015 eng d00aEmployers' Perceptions of Information Technology Competency Requirements for Management Accounting Graduates0 aEmployers Perceptions of Information Technology Competency Requi c2015 a403-4220 v253 aManagement accountants work in a computerized workplace with information technology (IT) being used for financial ledgers and reporting. Thus, the role of the management accountant has shifted from capturing and recording transactions to analyzing business issues. This paper examines the IT knowledge and skills that employers require of management accounting graduates. An exploratory field research approach was used to gather data. Chief financial officers (CFOs) and their subordinates at some of New Zealand’s largest firms were interviewed. These respondents were consistent in their requirements. In particular they emphasized intermediate proficiency with some Microsoft tools (Excel, Word, PowerPoint, and Outlook) and familiarity with the structure and navigation of an enterprise resource planning (ERP) system to be able to process transactions such as accounts receivable or accounts payable. Of those requirements, Excel for analysis was by far the most important. Our contributions update and augment the literature by clarifying the perceptions of employers regarding the IT competencies required of management accounting graduates.10aAccounting1 aSpraakman, Gary1 aO’Grady, Winifred1 aAskarany, Davood1 aAkroyd, Chris uhttp://www.tandfonline.com/doi/full/10.1080/09639284.2015.108917700526nas a2200133 4500008004100000245007800041210006900119260002300188653001500211100001800226700002200244700001800266856010800284 2015 eng d00aManagement Control of Time and Space: (Re)framing the Transacting Context0 aManagement Control of Time and Space Reframing the Transacting C aOsaka, Japanc201510aAccounting1 aAkroyd, Chris1 aJollands, Stephen1 aSawabe, Norio u/biblio/management-control-time-and-space-reframing-transacting-context00505nas a2200133 4500008004100000245006600041210006400107260002600171653001500197100002200212700001800234700001800252856010100270 2015 eng d00aTemporality, Change and the Stand-alone Sustainability Report0 aTemporality Change and the Standalone Sustainability Report aGalway, Irelandc201510aAccounting1 aJollands, Stephen1 aAkroyd, Chris1 aSawabe, Norio u/biblio/temporality-change-and-stand-alone-sustainability-report00521nas a2200121 4500008004100000245008800041210006900129260002200198653001500220100002000235700001800255856012600273 2014 eng d00aInformation Technology Requirements for Newly Hired Management Accounting Graduates0 aInformation Technology Requirements for Newly Hired Management A aSan Antonioc201410aAccounting1 aSpraakman, Gary1 aAkroyd, Chris u/biblio/information-technology-requirements-newly-hired-management-accounting-graduates-001173nas a2200157 4500008004100000245007500041210006900116260000900185300001200194490000600206520068400212653001500896100001800911700001700929856006900946 2013 eng d00aGuest editorial: Introduction to Management Accounting Change in Japan0 aGuest editorial Introduction to Management Accounting Change in c2013 a376-3790 v93 aPurpose –The purpose of this paper is to introduce this special issue on management accounting change in Japan.
Design/methodology/approach – This paper provides a summary to the papers in this special issue and reflects on the themes and findings revealed.
Findings – The review shows that management accounting change in Japan has been complex and dynamic, responding to both local economic and social conditions as well as changes brought about by globalization.
Originality/value – This paper provides a context for the topic of management accounting change in Japan and seeks to show the significance of management accounting research in Japan.10aAccounting1 aAkroyd, Chris1 aKato, Yutaka uhttp://www.emeraldinsight.com/doi/full/10.1108/JAOC-03-2013-003100469nas a2200121 4500008004100000245006500041210006400106260002200170653001500192100002200207700001800229856010000247 2013 eng d00aInvestigating The Role Of Stand-alone Sustainability Reports0 aInvestigating The Role Of Standalone Sustainability Reports aKobe, Japanc201310aAccounting1 aJollands, Stephen1 aAkroyd, Chris u/biblio/investigating-role-stand-alone-sustainability-reports-000454nas a2200121 4500008004100000245006200041210005800103260002200161653001500183100002200198700001800220856009400238 2013 eng d00aThe Network Effects of Core Values on Management Controls0 aNetwork Effects of Core Values on Management Controls aNew Orleansc201310aAccounting1 aJollands, Stephen1 aAkroyd, Chris u/biblio/network-effects-core-values-management-controls-002491nas a2200169 4500008004100000245009100041210006900132260001800201300001100219490000700230520194900237653001502186100001302201700002002214700001802234856006902252 2013 eng d00aA Revenue Management Perspective of Management Accounting Practice in Small Businesses0 aRevenue Management Perspective of Management Accounting Practice aBingleyc2013 a92-1160 v213 aPurpose: The purpose of this paper is to develop a framework for the systematic examination of management accounting practices in small businesses using a revenue management perspective. Design/methodology/approach: The framework is theoretically derived from the management accounting, revenue management, and small business literature. An illustrative case study of a small fast-food business is presented to demonstrate the applicability of this framework to practice. Findings: We identify that various dimensions of business size have different and sometimes opposing effects on management accounting practices. Given heterogeneity is a common feature of small businesses, we identify various attributes of small businesses that provide alternative specifications of the size contingency variable. Research limitations/implications: The synthesis of small business characteristics and revenue management perspective offers a more incisive understanding of what has traditionally been considered a simple practice. The case study is intended to illustrate some of the influences of small business characteristics identified in our framework. Given its narrow scope, our findings are used for theorisation rather than offering generalisable results. Further cross-sectional comparisons of small businesses are needed to confirm size influences. Practical implications: The framework can assist practitioners to gauge the strengths and weaknesses of their management accounting practices and can help assess the value of adopting more sophisticated management accounting practices, given their particular business environment. A synthesis of these small business attributes can help practitioners identify key barriers to implementation. Originality/value: The revenue management perspective and the inclusion of key characteristics of small businesses provide a new approach to evaluating management accounting practices in small businesses.10aAccounting1 aNg, Fred1 aHarrison, Julie1 aAkroyd, Chris uhttp://www.emeraldinsight.com/doi/abs/10.1108/MEDAR-07-2012-002300368nas a2200121 4500008004100000245002900041210002800070260002800098653001500126100002000141700001800161856006700179 2013 eng d00aWeeklies In, Budgets Out0 aWeeklies In Budgets Out aLancing, Michiganc201310aAccounting1 aO'Grady, Winnie1 aAkroyd, Chris u/biblio/weeklies-budgets-out-000508nas a2200121 4500008004100000245008600041210006900127260002400196653001500220100001800235700001700253856011600270 2012 eng d00aThe emergence and utilisation of management control systems in a high growth firm0 aemergence and utilisation of management control systems in a hig aWashington DCc201210aAccounting1 aAkroyd, Chris1 aKober, Ralph u/biblio/emergence-and-utilisation-management-control-systems-high-growth-firm-000429nas a2200121 4500008004100000245005400041210005200095260002400147653001500171100001800186700001700204856008600221 2012 eng d00aTrust and control: The case of a high-growth firm0 aTrust and control The case of a highgrowth firm aWashington DCc201210aAccounting1 aAkroyd, Chris1 aKober, Ralph u/biblio/trust-and-control-case-high-growth-firm-001460nas a2200157 4500008004100000245008900041210006900130260000900199300001400208490000700222520095300229653001501182100002001197700001801217856006701235 2011 eng d00aThe Integration Substitute: The Role of Controls in Managing Human Asset Specificity0 aIntegration Substitute The Role of Controls in Managing Human As c2011 a1055-10860 v513 aAs the integration solution to the problem of specific assets cannot be replicated on human asset specificity because slavery is illegal, economic theory states that control systems substitute for integration through a balanced structure to help align diverse interests. To understand the intricate design features of the balance, we examine a case-study firm. For low human asset specificity, the restriction and segregation of usable decision rights link with standards. However, incentives are traced to individuals only to the extent task deviations do not create relevant future costs that are difficult to be self-corrected. For high specificity, incentives are related to outputs rather than outcomes, because outcome variations reduce the attractiveness of maintaining the balance. Subjective assessment is used as an efficient alternate ‘balancing’ solution and decision control is shared when available subjective data are inadequate.10aAccounting1 aSridharan, V.G.1 aAkroyd, Chris uhttp://onlinelibrary.wiley.com/journal/10.1111/(ISSN)1467-629X02106nas a2200157 4500008004100000245006900041210006500110260000900175300001200184490000600196520165400202653001501856100001801871700001601889856004301905 2011 eng d00aThe Roles of Management Control in a Product Development Setting0 aRoles of Management Control in a Product Development Setting c2011 a212-2370 v83 aPurpose – The purpose of this paper is to examine the ways in which management control is enacted in a product development setting, to provide new insights into the different roles that control can play in this context.
Design/methodology/approach – A nine-month, in-depth field study was carried out at a subsidiary of an Australasian multinational firm which operates in the consumer foods industry. A participant observation approach was used to collect field notes and documents from the organisation, which were analysed through the lens of ethnomethodology.
Findings – The results indicate that the role of management control during product development is mainly focused on reducing uncertainty at each stage and promoting goal congruence at the decision gates. The authors argue that this helps explain why management control has a positive effect in a product development setting.
Research limitations/implications – The implication of this finding is that the role of management control changes during product development due to the involvement of different organisational members (communities of practice) and the activities that they carry out. This helps build a more holistic understanding of control in product development. As this is a field study of a specific company, the findings are not generalizable to other companies or settings. Future research needs to investigate other possible roles which management control may play in this context.
Originality/value – The paper extends the research in this area by showing how and why management control can take on multiple roles in practice.10aAccounting1 aAkroyd, Chris1 aMaguire, W. uhttp://www.emeraldinsight.com/loi/qram00555nas a2200145 4500008004100000245010100041210006900142260000900211300001100220490000600231653001500237100001400252700001800266856012500284 2009 eng d00aThe Management of Product Development in Buffalo Technologies: The Role of Management Accounting0 aManagement of Product Development in Buffalo Technologies The Ro c2009 a99-1090 v210aAccounting1 aHorii, S.1 aAkroyd, Chris u/biblio/management-product-development-buffalo-technologies-role-management-accounting-001663nas a2200169 4500008004100000245010800041210006900149260000900218300001000227490000600237520104700243653001501290100001801305700001801323700001901341856013301360 2009 eng d00aThe use of Control Systems in New Product Development Innovation: Advancing the 'Help or Hinder' Debate0 ause of Control Systems in New Product Development Innovation Adv c2009 a70-900 v73 aNew Product Development (NPD) innovation is a critical activity in the current economic environment. In order to manage their NPD innovation projects, firms use Management Controls Systems (MCS). However, the effect that these systems have on NPD innovation is not clear. One stream of research suggests that MCS help NPD innovation while another stream suggests MCS hinder NPD innovation. Past research has shown that the role and style of MCS used may offer explanations on why MCS can both help and hinder NPD innovation. This paper adds another explanation by examining the relationship between three models (divisional, activity/decision and conversion/response) of a commonly used MCS, known as the Stage-Gate Process1 in the NPD innovation literature, and three types of NPD innovation projects (incremental, semi-radical and radical). The insights from an ethnomethodology informed field study are used to understand how and why the firms may use a different MCS (Stage-Gate Process models) for different NPD innovation project types.10aAccounting1 aAkroyd, Chris1 aNarayan, S.S.1 aSridharan, V.G u/biblio/use-control-systems-new-product-development-innovation-advancing-help-or-hinder-debate-0