00616nas a2200181 4500008004100000245007700041210006900118260000900187300001200196490000700208653001700215653001700232100001800249700002300267700001800290700001800308856010800326 2004 eng d00aComfort Your Online Customer: Quality, Trust and Loyalty on the Internet0 aComfort Your Online Customer Quality Trust and Loyalty on the In c2004 a445-4560 v1410aOSU-Cascades10aSupply Chain1 aRibbink, Dina1 avan Riel, A., C.R.1 aLiljander, V.1 aStreukens, S. u/biblio/comfort-your-online-customer-quality-trust-and-loyalty-internet