02217nas a2200169 4500008004100000245005000041210004600091260000900137300001200146490000700158520173100165653001501896100001701911700001901928700001501947856008501962 2014 eng d00aThe impact of impression management over time0 aimpact of impression management over time c2014 a266-2840 v293 aPurpose – The purpose of these studies was to investigate how the repeated use of impression
management (IM) tactics are related to supervisor perceptions in newly formed supervisorsubordinate
dyads.
Design/methodology/approach – Two studies were conducted—a lab study in which
participants evaluated a confederate who performed an accounting task while using different
types of IM across five trials, and a field study examining the IM tactics of new employees and
their supervisors’ ratings of likability and performance at two points in time.
Findings – In the lab study, the repeated use of ingratiation had an increasingly positive effect
on performance ratings, whereas repeated apologies had an increasingly negative effect on
evaluations of performance. The influence of IM tactics on ratings of subordinate likability, did
not change with repeated use. In the field study, subordinates’ use of apologies and justifications
was more strongly associated with supervisor evaluations of likability and performance in earlier
stages of their relationship.
Practical Implications – Employees need to be mindful that IM tactics may vary in their
effectiveness depending on the timing and frequency of their use. Furthermore, supervisors
should consider the initial influence that IM has on their ability to objectively evaluate new
subordinates.
Originality/value – This research is unique in that it examined how the repeated use of both
assertive (i.e., ingratiation and self-promotion) and defensive (i.e., apologies and justifications)
IM tactics are related to both evaluations of likability and performance ratings at multiple points
in time.10aManagement1 aBolino, M, C1 aKlotz, Anthony1 aDaniels, D u/biblio/impact-impression-management-over-time-000526nas a2200145 4500008004100000245007600041210006900117260000900186300001200195490000700207653001500214100001900229700001700248856011500265 2013 eng d00aCitizenship and counterproductive work behavior: A moral licensing view0 aCitizenship and counterproductive work behavior A moral licensin c2013 a292-3060 v3810aManagement1 aKlotz, Anthony1 aBolino, M, C u/biblio/citizenship-and-counterproductive-work-behavior-moral-licensing-view-000558nas a2200169 4500008004100000245006700041210006700108260000900175300001200184490000700196653001500203100001700218700001900235700001800254700001400272856010200286 2013 eng d00aExploring the dark side of organizational citizenship behavior0 aExploring the dark side of organizational citizenship behavior c2013 a542-5590 v3410aManagement1 aBolino, M, C1 aKlotz, Anthony1 aTurnley, W, H1 aHarvey, J u/biblio/exploring-dark-side-organizational-citizenship-behavior-0