TY - JOUR T1 - It's All Good: Corporate Social Responsibility Promotes Positive Responses to Service Failures among Value-Aligned Customers JF - Journal of Public Policy and Marketing Y1 - 2015 A1 - Joireman,Jeff A1 - Smith,Dustin A1 - Liu,Richie A1 - Arthurs,Jonathan KW - Strategy & Entrepreneurship VL - 34 CP - 1 U2 - a U4 - 105972146176 ID - 105972146176 ER -