TY  - CONF
T1  - Comfort Your Customers: Trust, Assurance and Loyalty on the Internet
T2  - Karlstad University Press
Y1  - 2004
A1  - Ribbink,Dina
A1  - van Riel,A. C.R.
A1  - Liljander,V.
A1  - Lemmink,J.
KW  - OSU-Cascades
KW  - Supply Chain
JA  - Karlstad University Press
U2  - b
U4  - 149673738240
ID  - 149673738240
ER  -