TY - HEAR T1 - Ever-Changing Workarounds: A Model for Workaround Management Lifecycle in Healthcare Workflow Y1 - 2013 A1 - Fan,Shaokun A1 - Tong,Yu A1 - Zhao,J. Leon KW - BIS KW - Business Analytics JA - 2013 SIGBPS Workshop on Business Processes and Service CY - Milan, Italy U2 - c U4 - 221565501440 ID - 221565501440 ER -