TY - HEAR T1 - Black Sensitivity versus Adaptivity to White Service Providers’ Inauthenticity Y1 - 2014 A1 - Houston,Lawrence A1 - Grandey,Alicia A. A1 - Sawyer,Katina KW - Management JA - Society for Industrial and Organizational Psychology (SIOP) CY - Honolulu, HI U2 - c U4 - 121045997568 ID - 121045997568 ER -