TY  - HEAR
T1  - The study of comparisons between Korean and American consumers' online shopping experiences: Focusing on service failure and recovery
Y1  - 2010
A1  - Park,M
A1  - Kim,Minjeong
KW  - Design Program
KW  - Merchandising Management
JA  - Korean Society for Clothing Industry Spring Conference
CY  - Daegu, Korea
U2  - c
U4  - 59624792064
ID  - 59624792064
ER  -