TY - HEAR T1 - Online service attributes available on apparel retail websites: A SERVQUAL approach Y1 - 2005 A1 - Kim,Minjeong A1 - Kim,J A1 - Lennon,S KW - Design Program KW - Merchandising Management JA - American Collegiate Retailing Association Annual Meeting CY - Philadelphia, PA U2 - c U4 - 59820558336 ID - 59820558336 ER -