TY - HEAR T1 - The Role of WOM Communication in Product Choice Y1 - 2004 A1 - Knuff,David A1 - Giese,Joan L A1 - Spangenberg,Eric R KW - Marketing KW - OSU-Cascades JA - Association for Consumer Research CY - Portland, OR U2 - c U4 - 9047984129 ID - 9047984129 ER -