TY  - HEAR
T1  - Business Process Management
Y1  - 2012
A1  - Reitsma,Reindert
A1  - Van Patten,Mark
A1  - Baker,Mark
A1  - Coogan,Chris
KW  - BIS
JA  - 2012 Portland CIO Forum
CY  - Portland, OR
U2  - c
U4  - 63034542081
ID  - 63034542081
ER  -