TY - HEAR T1 - Visualizing a computer mediated communication (CMC) process to facilitate knowledge management Y1 - 2002 A1 - Zhu,Bin A1 - Chen,H. KW - BIS KW - Business Analytics JA - Conference on Human Factors in Computing Systems CY - Minneapolis, MN U2 - c U4 - 39444410369 ID - 39444410369 ER -