TY  - HEAR
T1  - A consumer perspective of service failure and recovery in online retailing in the U.S
Y1  - 2010
A1  - Park,M
A1  - Kim,Minjeong
KW  - Design Program
KW  - Merchandising Management
JA  - Korean Society of Clothing and Textiles Spring Conference
CY  - Seoul, Korea
U2  - c
U4  - 59624751104
ID  - 59624751104
ER  - 

TY  - HEAR
T1  - The study of comparisons between Korean and American consumers' online shopping experiences: Focusing on service failure and recovery
Y1  - 2010
A1  - Park,M
A1  - Kim,Minjeong
KW  - Design Program
KW  - Merchandising Management
JA  - Korean Society for Clothing Industry Spring Conference
CY  - Daegu, Korea
U2  - c
U4  - 59624792064
ID  - 59624792064
ER  - 

TY  - HEAR
T1  - Hanbok Sport
Y1  - 2008
A1  - Mullet,Kathy
A1  - Park,M
KW  - Design Program
JA  - 2008 ITAA Proceedings Annual Conference
CY  - Schaumburg, IL
U2  - c
U4  - 78389583872
ID  - 78389583872
ER  - 

TY  - HEAR
T1  - Service failure in online retailing: A content analysis of consumer complaints
Y1  - 2008
A1  - Kim,Minjeong
A1  - Park,M
A1  - Mullis,K
KW  - Design Program
KW  - Merchandising Management
JA  - International Textiles and Apparel Association Annual Meeting
CY  - Chicago, IL
U2  - c
U4  - 59624933376
ID  - 59624933376
ER  - 

TY  - HEAR
T1  - Kediyan. International Textiles and Apparel Association Design Exhibition
Y1  - 2007
A1  - Mullet,Kathy
A1  - Park,M
KW  - Design Program
JA  - ITAA Proceedings Annual Conference
CY  - Los Angeles
U2  - c
U4  - 58249291776
ID  - 58249291776
ER  -