TY - HEAR T1 - Focusing capitalism on the forgotten internal stakeholder (PDW) Y1 - 2013 A1 - Hekman,David R A1 - Leavitt,Keith KW - Management JA - Academy of Management Annual Meeting CY - Orlando, FL U2 - c U4 - 71302064128 ID - 71302064128 ER - TY - JOUR T1 - An examination of whether and how racial and gender biases influence customer satisfaction ratings. JF - Academy of Management Journal Y1 - 2010 A1 - Hekman,David R A1 - Aquino,Karl A1 - Owens,Bradley A1 - Mitchell,Terrence R A1 - Schilpzand,Pauline A1 - Leavitt,Keith KW - Management VL - 53 U2 - a U4 - 70213060608 ID - 70213060608 ER -