TY  - JOUR
T1  - 3D Collaborative Virtual Environments: Exploring the Link between Collaborative Behaviors and Team Performance
JF  - Decision Sciences
Y1  - 2011
A1  - Montoya,Mitzi
A1  - Massey,A. P.
A1  - Lockwood,N. S.
KW  - Marketing
VL  - 42
CP  - 1
U2  - a
U4  - 112639174656
ID  - 112639174656
ER  - 

TY  - JOUR
T1  - Connecting IT Service Operations to Service Marketing Practices
JF  - Decision Sciences
Y1  - 2010
A1  - Montoya,Mitzi
A1  - Massey,A. P.
A1  - Khatri,V.
KW  - Marketing
VL  - 26
CP  - 4
U2  - a
U4  - 112659533824
ID  - 112659533824
ER  - 

TY  - JOUR
T1  - Can you Hear Me Now? Communication in Virtual Product Development Teams
JF  - Journal of Product Innovation Management
Y1  - 2009
A1  - Montoya,Mitzi
A1  - Massey,A. P.
A1  - Hung,C.
A1  - Crisp,B.
KW  - Marketing
VL  - 26
CP  - 2
U2  - a
U4  - 112660146176
ID  - 112660146176
ER  - 

TY  - JOUR
T1  - Usability of Online Services: The Role of Technology Readiness and Context
JF  - Decision Sciences
Y1  - 2007
A1  - Massey,A. P.
A1  - Khatri,V.
A1  - Montoya,Mitzi
KW  - Marketing
VL  - 38
CP  - 2
U2  - a
U4  - 112660494336
ID  - 112660494336
ER  - 

TY  - JOUR
T1  - Unraveling the Temporal Fabric of the Knowledge Conversion Process: A Dynamic Theory of Media Selection and Use
JF  - MIS Quarterly
Y1  - 2006
A1  - Massey,A. P.
A1  - Montoya,Mitzi
KW  - Marketing
VL  - 30
CP  - 1
U2  - a
U4  - 112662806528
ID  - 112662806528
ER  - 

TY  - JOUR
T1  - Human Performance Technology and Knowledge Management: A Case Study
JF  - Performance Improvement Quarterly
Y1  - 2005
A1  - Massey,A. P.
A1  - Montoya,Mitzi
A1  - O'Driscoll,T.
KW  - Marketing
VL  - 18
CP  - 2
U2  - a
U4  - 112663590912
ID  - 112663590912
ER  - 

TY  - JOUR
T1  - Because Time Matters: Temporal Coordination in Global Virtual Project Teams
JF  - Journal of Management Information Systems
Y1  - 2003
A1  - Massey,A. P.
A1  - Montoya,Mitzi
A1  - Hung,Y.
KW  - Marketing
VL  - 19
CP  - 4
U2  - a
U4  - 112664254464
ID  - 112664254464
ER  - 

TY  - JOUR
T1  - Cultural Differences in the Online Behavior of Consumers
JF  - Communications of the ACM
Y1  - 2002
A1  - Chau,P. Y.K.
A1  - Cole,M.
A1  - Massey,A. P.
A1  - Montoya,Mitzi
A1  - O'Keefe,Robert M.
KW  - Marketing
VL  - 45
CP  - 10
U2  - a
U4  - 112664580096
ID  - 112664580096
ER  - 

TY  - JOUR
T1  - Do I Really Have To? User Acceptance of Mandated Technology
JF  - European Journal of Information Systems
Y1  - 2002
A1  - Brown,S. A.
A1  - Massey,A. P.
A1  - Montoya,Mitzi
A1  - Burkman,J. R.
KW  - Marketing
VL  - 11
CP  - 4
U2  - a
U4  - 112664848384
ID  - 112664848384
ER  - 

TY  - JOUR
T1  - Knowledge Management in Pursuit of Performance: Insigts from Nortel Networks
JF  - MIS Quarterly
Y1  - 2002
A1  - Massey,A. P.
A1  - Montoya,Mitzi
A1  - O'Driscoll,T. M.
KW  - Marketing
VL  - 26
CP  - 3
U2  - a
U4  - 112669603840
ID  - 112669603840
ER  - 

TY  - JOUR
T1  - Performance-centered Design of Knowledge-intensive Processes
JF  - Journal of Management Information Systems
Y1  - 2002
A1  - Massey,A. P.
A1  - Montoya,Mitzi
A1  - O'Driscoll,T. M.
KW  - Marketing
VL  - 18
CP  - 4
U2  - a
U4  - 112659316736
ID  - 112659316736
ER  - 

TY  - JOUR
T1  - Cultural Perceptions of Task-Technology Fit
JF  - Communications of the ACM
Y1  - 2001
A1  - Massey,A. P.
A1  - Montoya,Mitzi
A1  - Hung,C.
A1  - Ramesh,V.
KW  - Marketing
VL  - 44
CP  - 12
U2  - a
U4  - 112665237504
ID  - 112665237504
ER  - 

TY  - JOUR
T1  - Reengineering the Customer Relationship: Leveraging Knowledge Assets at IBM
JF  - Decision Support Systems
Y1  - 2001
A1  - Massey,A. P.
A1  - Montoya,Mitzi
A1  - Holcom,K.
KW  - Marketing
VL  - 32
CP  - 2
U2  - a
U4  - 112665169920
ID  - 112665169920
ER  - 

TY  - JOUR
T1  - From the User Interface to the Customer Interface: Results from a Global Experiment
JF  - International Journal of Human-Computer Studies
Y1  - 2000
A1  - O'Keefe,R. M.
A1  - Cole,M.
A1  - Chau,P.
A1  - Massey,A. P.
A1  - Montoya,Mitzi
A1  - Perry,M.
KW  - Marketing
VL  - 53
CP  - 4
U2  - a
U4  - 112665516032
ID  - 112665516032
ER  - 

TY  - JOUR
T1  - On-Line Focus Groups: Conceptual Issues and A Research Tool
JF  - European Journal of Marketing
Y1  - 1998
A1  - Montoya,Mitzi
A1  - Massey,A. P.
A1  - Clapper,D.
KW  - Marketing
VL  - 32
CP  - 7/8
U2  - a
U4  - 112666132480
ID  - 112666132480
ER  -