TY - HEAR T1 - Professional Distance: Managing Client Relations in Knowledge-Based Service Organizations Y1 - 2006 A1 - Mills,P K A1 - Swift,Michele KW - Management JA - II Art & Science of Services CY - Madrid Spain U2 - c U4 - 650676224 ID - 650676224 ER - TY - HEAR T1 - Professional Distance: Managing Client Relations in Knowledge-Based Service Organizations Y1 - 2005 A1 - Mills,P K A1 - Swift,Michele KW - Management JA - Annual Meeting of the Academy of Management CY - Hawaii U2 - c U4 - 650682368 ID - 650682368 ER -