{\rtf1\ansi\deff0\deftab360 {\fonttbl {\f0\fswiss\fcharset0 Arial} {\f1\froman\fcharset0 Times New Roman} {\f2\fswiss\fcharset0 Verdana} {\f3\froman\fcharset2 Symbol} } {\colortbl; \red0\green0\blue0; } {\info {\author Biblio 7.x}{\operator }{\title Biblio RTF Export}} \f1\fs24 \paperw11907\paperh16839 \pgncont\pgndec\pgnstarts1\pgnrestart C. Akroyd, Narayan, S. S., and Sridharan, V. G., ?The use of Control Systems in New Product Development Innovation: Advancing the 'Help or Hinder' Debate?, The ICFAI Journal of Knowledge Management, vol. 7, no. 5, pp. 70-90, 2009.\par \par }