{\rtf1\ansi\deff0\deftab360 {\fonttbl {\f0\fswiss\fcharset0 Arial} {\f1\froman\fcharset0 Times New Roman} {\f2\fswiss\fcharset0 Verdana} {\f3\froman\fcharset2 Symbol} } {\colortbl; \red0\green0\blue0; } {\info {\author Biblio 7.x}{\operator }{\title Biblio RTF Export}} \f1\fs24 \paperw11907\paperh16839 \pgncont\pgndec\pgnstarts1\pgnrestart S. A. Brown, Massey, A. P., Montoya, M., and Burkman, J. R., ?Do I Really Have To? User Acceptance of Mandated Technology?, European Journal of Information Systems, vol. 11, no. 4, pp. 283-295, 2002.\par \par }