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B.  Zhu and Gaynor, M., ?Monitoring Conflicts in Virtual Teams: A Social Network Approach?, Second China Summer Workshop on Information Management. Kunming, China, 2008.\par \par B.  Zhu, Gaynor, M., and Bradner, S., ?Monitoring Team Conflicts through the Visualization of Social Networks?, 7th Workshop on e-Business. Paris, France, 2008.\par \par }