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T.  Kaskela and Song, J., ?Social Media Response Based Upon Media Richness?, in America's Conference on Information System, New Orleans, LA, 2018.\par \par T.  Kaskela and Song, J., ?Social Media Responses Based Upon Frames and Symbol Sets?, in 17th Annual Pre-ICIS Workshop on HCI Research in MIS, San Francisco, CA, 2018.\par \par }