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T.  Montgomery, ?Hospitality Industry Labor Shortage   A Mixed?Methods Investigation?, 2017.\par \par J.  Elston, Chen, S., and Weidinger, A., ?The role of informal capital on new venture formation and growth in China?, Small Business Economics, vol. 46, no. 1, pp. 79-91, 2016.\par \par J.  Elston and Chen, S., ?Entrepreneurial motives and characteristics: An analysis of small restaurant owners?, International Journal of Hospitality Management, vol. 35, pp. 294-305, 2013.\par \par S.  Chen, Zemke, D., and Shoemaker, S., ?Segmenting Slot Machine Players: A Factor-Cluster Analysis?, International Journal of Contemporary Hospitality Management, vol. 24, no. 7, 2013.\par \par S.  Chen and Gassner, M., ?An Investigation of the Demographic, Psychological, Psychographic, and Behavioral Characteristics of Chinese Senior Leisure Travelers?, Journal of China Tourism Research, 2012.\par \par S.  Chen, ?Senior Leisure Travelers: A Cross-Cultural Comparison Between China and the US?, Tourism Review International, 2012.\par \par S.  Chen, ?Modeling Guest Participatory Roles in the Service Encounter?, Annual Conference by I-CHRIE (International Council on Hotel, Restaurant and Institutional Education). Denver, CO, 2011.\par \par S.  Chen and Raab, C., ?Predicting Resident Intentions to Support Community Tourism:Toward an Integration of Two Theories?, Journal of Hospitality Marketing and Management, vol. 21, no. 3, pp. 270-294, 2011.\par \par S.  Chen, ?Residents' perceptions of the impact of major annual tourism events in Macao: Cluster analysis?, Journal of Convention Event Tourism, 2011.\par \par T.  Montgomery, ?Segmenting a Fragmented Market ? Challenges and How to Get It Right?, Pricing Trends Monthly Webinar Series. 2011.\par \par S.  Chen, ?Understanding American Senior Leisure Travelers?, It's in the Bag - lunchtime Lectures at OSU-Cascades Campus. OSU-Cascades, 2011.\par \par }