%0 Journal Article %J Journal of Public Policy and Marketing %D 2015 %T It's All Good: Corporate Social Responsibility Promotes Positive Responses to Service Failures among Value-Aligned Customers %A Joireman,Jeff %A Smith,Dustin %A Liu,Richie %A Arthurs,Jonathan %K Strategy & Entrepreneurship %B Journal of Public Policy and Marketing %V 34 %P 32-49 %8 2015 %G eng %N 1 %2 a %4 105972146176 %$ 105972146176