%0 Journal Article
%J Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior
%D 1990
%T Consumer Grudge Holding: An Empirical Analysis of Mother and Daughter Consumers
%A Francis,Sally
%A Burns,Leslie
%K Design Program
%B Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior
%P 115-116
%8 1990
%G eng
%N 3
%2 a
%4 58206529536
%$ 58206529536