%0 Journal Article %J Marketing Letters %D 2005 %T Do Certified Mail Third Wave Follow-Ups Really Boost Response Rates and Quality? %A Schmidt,J. B. %A Calantone,R. %A Griffin,B. %A Montoya,Mitzi %K Marketing %B Marketing Letters %V 16 %P 129-141 %8 2005 %G eng %N 2 %2 a %4 112663205888 %$ 112663205888