%0 Journal Article %J Performance Improvement Quarterly %D 2005 %T Human Performance Technology and Knowledge Management: A Case Study %A Massey,A. P. %A Montoya,Mitzi %A O'Driscoll,T. %K Marketing %B Performance Improvement Quarterly %V 18 %P 37-55 %8 2005 %G eng %N 2 %2 a %4 112663590912 %$ 112663590912