%0 Conference Paper
%B Karlstad University Press
%D 2004
%T Comfort Your Customers: Trust, Assurance and Loyalty on the Internet
%A Ribbink,Dina
%A van Riel,A. C.R.
%A Liljander,V.
%A Lemmink,J.
%K OSU-Cascades
%K Supply Chain
%B Karlstad University Press
%P 47-55
%8 2004
%G eng
%2 b
%4 149673738240
%$ 149673738240