%0 Generic
%D 2013
%T Keepin’ it real: Race, Emotional Labor, and Service Performance
%A Grandey,Alicia A.
%A Houston,Lawrence
%K Management
%B Society for Industrial and Organizational Psychology (SIOP)
%C Houston, TX.
%8 2013
%G eng
%2 c
%4 121046093824
%$ 121046093824