%0 Generic
%D 2010
%T A consumer perspective of service failure and recovery in online retailing in the U.S
%A Park,M
%A Kim,Minjeong
%K Design Program
%K Merchandising Management
%B Korean Society of Clothing and Textiles Spring Conference
%C Seoul, Korea
%8 2010
%G eng
%2 c
%4 59624751104
%$ 59624751104