%0 Generic
%D 2008
%T Service failure in online retailing: A content analysis of consumer complaints
%A Kim,Minjeong
%A Park,M
%A Mullis,K
%K Design Program
%K Merchandising Management
%B International Textiles and Apparel Association Annual Meeting
%C Chicago, IL
%8 2008
%G eng
%2 c
%4 59624933376
%$ 59624933376