%0 Generic
%D 2012
%T Business Process Management
%A Reitsma,Reindert
%A Van Patten,Mark
%A Baker,Mark
%A Coogan,Chris
%K BIS
%B 2012 Portland CIO Forum
%C Portland, OR
%8 2012
%G eng
%2 c
%4 63034542081
%$ 63034542081