%0 Generic %D 2010 %T A consumer perspective of service failure and recovery in online retailing in the U.S %A Park,M %A Kim,Minjeong %K Design Program %K Merchandising Management %B Korean Society of Clothing and Textiles Spring Conference %C Seoul, Korea %8 2010 %G eng %2 c %4 59624751104 %$ 59624751104 %0 Generic %D 2010 %T The study of comparisons between Korean and American consumers' online shopping experiences: Focusing on service failure and recovery %A Park,M %A Kim,Minjeong %K Design Program %K Merchandising Management %B Korean Society for Clothing Industry Spring Conference %C Daegu, Korea %8 2010 %G eng %2 c %4 59624792064 %$ 59624792064 %0 Generic %D 2008 %T Hanbok Sport %A Mullet,Kathy %A Park,M %K Design Program %B 2008 ITAA Proceedings Annual Conference %C Schaumburg, IL %8 2008 %G eng %2 c %4 78389583872 %$ 78389583872 %0 Generic %D 2008 %T Service failure in online retailing: A content analysis of consumer complaints %A Kim,Minjeong %A Park,M %A Mullis,K %K Design Program %K Merchandising Management %B International Textiles and Apparel Association Annual Meeting %C Chicago, IL %8 2008 %G eng %2 c %4 59624933376 %$ 59624933376 %0 Generic %D 2007 %T Kediyan. International Textiles and Apparel Association Design Exhibition %A Mullet,Kathy %A Park,M %K Design Program %B ITAA Proceedings Annual Conference %C Los Angeles %8 2007 %G eng %2 c %4 58249291776 %$ 58249291776