%0 Journal Article
%J Journal of Marketing Theory and Practice
%D 2011
%T Co-Branding: The Effects of Internet Merchant Familiarity and Delivery Carrier Familiarity on Price and Merchant Perceptions
%A Stokes,Amy
%A Jensen,Thomas D
%A Watson,Amy
%K Marketing
%K OSU-Cascades
%X If high customer satisfaction is attributed for the growth of e-tail
sales, trust, or the lack thereof, is one of the most cited deterrents. While much
research has been conducted examining the impact of identity theft, online
privacy, and perceived security on consumer trust, order fulfillment and other
components of business reliability outside of the security context have
received relatively little attention. The present study examines the impact of
order fulfillment information cues, via carrier disclosure, on consumer
perceptions of e-tailer credibility, price, and product attitude. Results of a
between-subjects experiment show that the familiarity of the e-tailer and
carrier can positively impact perceptions of e-tailer credibility.
%B Journal of Marketing Theory and Practice
%8 2011
%G eng
%2 a
%4 37965662209
%$ 37965662209
%0 Generic
%D 2010
%T An Interpretive Inquiry into the Consumption of Fashion: A Microsociological Perspective
%A Stokes,Amy
%A Murray,Jeff B
%K Marketing
%B 2010 Consumer Culture Theory Conference Proceedings
%C Madison, WI
%8 2010
%G eng
%2 c
%4 37966585857
%$ 37966585857
%0 Generic
%D 2010
%T What is Consumer Confusion and How is it Measured?
%A Stokes,Amy
%A Kopp,Steven W
%A Suter,Tracy A
%K Marketing
%B 2010 Marketing and Public Policy Conference Proceedings
%C Denver, CO
%8 2010
%G eng
%2 c
%4 37966526465
%$ 37966526465
%0 Generic
%D 2009
%T Is Carbon Labeling Effective? The Impact of Carbon Labels on Consumer Perceptions and Purchase Intentions
%A Stokes,Amy
%A Turri,Anna
%A Tangari,Andrea
%K Marketing
%B AMA Winter Educators' Conference Proceedings
%C Tampa, FL
%8 2009
%G eng
%2 c
%4 37980119041
%$ 37980119041
%0 Generic
%D 2009
%T Explaining Obesity: An Inquiry into the Lives of the Obese
%A Murray,Jeff
%A Bui,Myla
%A Stokes,Amy
%K Marketing
%B Association for Consumer Research
%C Duluth, MN
%8 2009
%G eng
%2 c
%4 37980200961
%$ 37980200961
%0 Generic
%D 2008
%T Consumers' (Dis)Use of the Nutrition Facts Panel
%A Stokes,Amy
%A Jensen,Thomas D
%K Marketing
%B Marketing and Public Policy Conference Proceedings
%C Philadelphia, PA
%8 2008
%G eng
%2 c
%4 37980262401
%$ 37980262401
%0 Generic
%D 2008
%T The Impact of Eco-Labeling on Consumer Perceptions
%A Stokes,Amy
%A Turri,Anna
%K Marketing
%B Marketing and Public Policy 2008 Pre-conference Workshop
%8 2008
%G eng
%2 c
%4 37980325889
%$ 37980325889