%0 Generic %D 1989 %T Consumer Grudge Holding: An Empirical Analysis of Mother and Daughter Clothing Consumers %A Francis,S K %A Burns,Leslie %K Design Program %B The 1989 Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior, The Hague %8 1989 %G eng %2 c %4 58223124480 %$ 58223124480